We only accept returns if the item shipped to you is defective or damaged. The item should be returned to us within 7 days from the delivery date in original packaging. We will send you a new replacement unit as soon as we receive the return package. There is no cash refund.
Due to technical error if any transaction/payment is credit, the same will be resolved within 3 to 4 working days depending upon the technical issue.
When you return your product, just indicate the reason for your return in a short note (if you feel like it!), put the item and the note with the order number into a secure package, affix our address note (our returns address is given below) and send it through a reliable courier or mail it to us. Our address for returns is:
VINOD KUMAR & CO.
A-40, MAIN ROAD, MALKA GANJ
DELHI - 110007 , INDIA
Attn : Online Sales Return Dept.
Contact : Mr.UDAI PRATAP
Ph : 011-47890038
Please note that we will provide a refund facility only for products bought from our online store (sunshinesuperkitchen.com).
Frequently Asked Questions
Within what time period do I have to return the product?
You need to return the product bought from our store within a period of seven days from the receipt of the shipment.
What is your cancellation policy?
You can cancel your order anytime until your order starts shipping. If you wish to cancel an order that is being shipped, a restocking fee of 25% will apply to your order
How do I return my product to sunshinesuperkitchen.com?
Please call us at Customer Care # and our customer service representatives will attend to returns related queries.
Customer Care # 1800-116-300 (Business Hours: Monday to Saturday 10AM to 6.30PM IST)