Sunshinesuperkitchen.com is an initiative especially for Indian buyers. Orders are shipped and delivered through registered courier companies and/or speed post only. Orders are shipped within 1-3 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
Sunshinesuperkitchen.com is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 1-3 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times(Unless specified at the time of Order).
In the unlikely event that any merchandise you have ordered from us has a Manufacturing defect, you may send the same for an exchange, by intimating us within 7 days from the date on which these goods are delivered.
After the merchandise is received by us, and subject to verification of the purchase and condition of merchandise we shall process the exchange within 7 working days of receipt of the merchandise.
Before accepting delivery of any merchandise, please ensure that the packaging has not been damaged or tampered with. If the packaging is tampered with or damaged, please refuse to take delivery of the package. We will not charge you any additional courier cost & also the replacement item will be couriered to you at no additional charge.
Once the item has been received, ownership of the goods is transferred to you and from this point the item is your responsibility. It is therefore your responsibility, in the event of a need to exchange. Please ensure the item is returned to us in a safe manner and is packaged correctly to avoid damage. Courier cost from this point will be customer responsibility